2020 Canada regularly consults with individual firms in the areas of marketing, practice management and organizational issues. In-house seminars are also available. Our consulting focuses on the following principal areas:

Marketing

Developing Marketing plans for client firms, and specifically:

• Building a marketing culture
• Implementing the plan
• Providing follow-up and support

Partner Retreats

Facilitating partner and management retreats, using methodology that includes:

• Identification of key issues through confidential questionnaires
• Individual interviews
• Documentation and implementation
• Building “one-firm” culture
• A bias towards change, results, and accountability

Partnership Agreements

Helping firms develop comprehensive partnership (or corporate) agreements that effectively deal with the key issues, including:

• Ownership and compensation
• Retirement
• Admission and withdrawal of partners
• Non-compete agreements
• Dispute resolution

Management

Counseling firms on initiatives to significantly raise profitability, through:

• Better people management
• Incentive remuneration systems
• Chargeable hour management
• Improving fee structures
• Better billing practices
• WIP and debtor controls

Structural Change

Assisting firms in dealing with issues of succession planning, retirement, partner withdrawal and new partner admissions. 2020 regularly assist with the negotiations of practice mergers and acquisitions.

Systemization

2020 examines a practice to ascertain whether it is working at maximum efficiency and is effective in its delivery of services for clients.